Firm Name: Ride Easy
Service Type: Self-Drive Car & Bike Rental Services
Location: Pande katra, Mandaw Tiraha, Mandav, Bhullanpur, Varanasi, Marawan, Uttar Pradesh 221108
Website: https://rideeassy.com/
1. Introduction
Ride Easy values your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our car and bike rental services. By accessing our website or using our services, you agree to the practices described below.
2. Information We Collect
We collect the following types of data to provide smooth and secure rental services:
A. Personal Information
- Full Name
- Phone Number & Email Address
- Address & Contact Details
- Date of Birth
- Emergency Contact (optional)
B. Verification Documents
- Driving License
- Aadhar Card / PAN Card / Passport (as required)
- ID Proof for verification and legal compliance
C. Booking & Payment Information
- Vehicle selected (car or bike)
- Rental duration & booking time
- Payment mode & transaction details
- Security deposit information
D. Usage Data
- IP Address
- Device Information
- Pages visited on our website
- Browsing patterns (for analytics only)
We do not store sensitive payment details like full card numbers or CVV.
3. How We Use Your Information
Ride Easy uses your data for:
- Booking confirmation & rental processing
- Identity verification and security purposes
- Customer support & communication
- Sending booking updates, reminders, and offers
- Improving website performance and user experience
- Legal and regulatory compliance
4. Sharing of Information
We only share your information in the following cases:
A. Legal Requirements
- Law enforcement agencies
- Government authorities (if required)
- Court orders or legal processes
B. Service Support Partners
- Payment gateways (for secure payments)
- Verification partners
- Website analytics tools
We never sell or rent your personal data to any third-party marketing company.
5. Data Security
We follow strict security practices to keep your data safe:
- SSL encryption
- Limited access to internal systems
- Secure storage of ID proofs
- Regular security audits
However, no online platform is 100% secure. By using our services, you acknowledge standard digital risks.
6. Cookies Policy
Our website uses cookies to:
- Improve browsing experience
- Remember your preferences
- Understand user interactions
You can disable cookies anytime from your browser settings.
7. Your Rights
You have the following rights:
- Access your personal data
- Update or correct information
- Request deletion of your data
- Opt-out of marketing messages
- Withdraw consent anytime
For any request, contact us at [avijeetsingh20@gmail.com.
8. Data Retention
We store your information only as long as necessary:
- Booking & billing records: up to 5 years
- KYC documents: as per government guidelines
- Analytics data: anonymized for performance improvement
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
11. Updates to This Privacy Policy
Ride Easy may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated dat